User Support – Top Timer
Support Center
Find answers to the most common questions or get in touch with our team.
Support for technical issues and complex questions.
sandrofernan71@gmail.com
Response within 48 business hours
Availability
Our email support is available on business days.
Monday to Friday
8am to 6pm (Brasília)
Quick Solutions for Common Problems
The timer doesn't start when I click 'Start'
Make sure you're logged in and have entered a value in the time fields.
The screen isn't displaying correctly
Try refreshing the page (F5) or clear your browser cache.
I didn't receive the confirmation email
Check your spam folder. Emails can take up to 5 minutes.
The timer is running fast or slow
Top Timer uses your device's clock. Make sure it's synchronized.
Frequently Asked Questions (FAQ)
Security & Privacy
Your data is protected with SSL/TLS encryption in all communications
We never share your personal information with third parties
You can request deletion of your account and data at any time
We fully comply with the LGPD (Brazilian Data Protection Law)
Still need help?
Our team is ready to help. Send a detailed email.
sandrofernan71@gmail.com
Response within 48 business hours
